FAQs

The heating system connects by USB to a compatible power bank, which can be carried in the garment pocket. Heating needs a connected power source. Exact power requirements and compatibility still need supplier confirmation. Whether a power bank is included is unconfirmed.

The wired controller operates the heating while a compatible power source is connected. Follow the verified instructions supplied with the product. Exact button sequences, heat levels and timer functions have not been confirmed. The controller is not a charger.

The foot pockets are integrated inside the lower blanket. Tuck your feet in while lounging; they are not separate slippers and are not intended for walking around. The images are styling concepts, and some make the pockets look like booties. Final construction still needs supplier verification.

Choose Blush Pink, Heather Gray or Powder Blue in one oversized size. There is no separate size selection. Verified measurements are still pending; one size does not guarantee a universal fit.

CozyNest currently has one oversized size. Verified garment measurements are still pending, so contact us before ordering if fit is important to your decision.

Shipping destinations, costs and delivery estimates have not yet been published. Contact us for current delivery information before placing an order.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

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